Frequently Asked Questions

  • What is Breather?

    Still not sure what Breather is? Just think of it this way: Breather is a quiet space in the middle of the hustle and bustle. We’ve created awesome spaces so you can take a much-needed break from your environment.

    So, if you find yourself downtown with nothing to do or too much to do, book a Breather, kick back, relax, or get to work in some peace and quiet.

  • What cities currently have a Breather?

    We're currently in New York, San Francisco and Montreal. We’ll be live in other cities really soon.

  • Are the rooms cleaned after every use?

    We send our cleaning staff to clean the room after every reservation. We pride ourselves on offering safe, clean, and peaceful environments to work or relax in.

  • What do we say this…ahem, questionable activities?

    Get your minds out of the gutters! This isn’t that kind of place. Please read our terms of service for further details.

  • I’m at the door to the Breather Space, now what?

    At the time of your reservation (indicated by the timer on the check-in screen) you will be able to enter the Breather space. Tap the large green circle on the check-in screen. Take the provided door code and enter it onto the keypad on the door. You’re done!

    If you’re seeing a grey circle, this means that you cannot check-in yet; it’s not your reservation time.

  • I arrived early for my reservation, can I check-in?

    If there’s no booking directly before you, and the room isn’t being cleaned, you can check-in up to 15 min before your reservation. If the option to check-in early is available, it will be indicated on the check-in screen.

  • My door code isn’t working, what do I do?

    If your door code isn’t working, try to enter it a second time. If that doesn’t work, select “Contact Us.” You can call or email. We’ll respond quickly.

  • How do I access Wi-Fi in the room?

    Once you’ve checked in, you’ll notice a Wi-Fi icon on the check-in screen, tap on it. You will be provided the network name and password. You’ll also find this information on a note in the Breather space itself.

  • What’s inside a Breather?

    Besides what’s mentioned on the booking page, all Breather locations include pencils, pens, notepads, candy and other helpful stuff. Some also include dry erase idea walls.

  • What if I need to leave the room during my reservation?

    The door will lock behind you but your code is valid the entire duration of your stay. You can get back in by simply entering the code. Please make sure to bring your phone as it has the door code required to open the door.

  • Can I extend my reservation?

    You can extend your reservation if there is no reservation directly after you. To check this, tap the menu icon on the check-in screen, select "extend reservation." You will be able to choose between 30, 60, 90 and 120 minutes if the schedule permits.

  • Are there restrooms inside a Breather?

    There are no restrooms in the Breather space itself but each location has a restroom on the premises.

  • One of my meeting attendees arrived before me; can they open the door before I arrive?

    Not yet. The person who makes the reservation must be responsible for opening the door.

  • When I check out, does the door lock behind me?

    Yes, the door will lock behind you. Take a few extra seconds to ensure that the door is firmly closed.

  • Why can’t I book on weekends?

    Opening hours vary by location; some of our spaces are available on the weekend.

  • Are there fees for canceling a reservation?

    You can cancel up until 1 minute before a reservation free of charge. Once your reservation begins, however, it is no longer possible to cancel.

  • What happens if I forget to check out?

    We’ll automatically check you out. If you remain in the room, it’s likely that you will run into one of our cleaners, at which point, say “hey!”

  • What do I do if something goes wrong?

    Don’t worry. Just select “Contact Us.” You can call or email. We’re here for you!

  • What happens if I forgot something in the room?

    Try your door code to see if it’s still valid. If your door code has expired, go to settings and select “Contact Us.” At worst, one of our cleaners will bring your item to our city office.

  • How do I get a Breather in my town?

    Ask enough and you shall receive.

  • I still have a question. What do I do?

    Just tap “Contact Us.” You can call or email. We’ll respond quickly.